The Property Info page


Overview

Property Portal includes many resources to administer your property. The easiest way to see all the information we store about your property is through the Property Info page. 

Accessing the Property Info page

To find the property info page for a specific property:

  1. Navigate to the Properties section on the left sidebar and select Active Properties.
  2. Find the property you’re looking for by scrolling through the list or use the search bar to find it by name.
  3. Once you’ve selected a property, click Property Info in the left sidebar.

You should now see a page that looks like this:


1. Property Information

This section displays all the basic information we store about a property, including:

  • Property phone number
  • Property website URL
  • Property leasing email
  • Property manager email
  • Property address

2. Tracking Information

This section displays information we use for our lead tracking features, including:

  • Your property's lead tracking phone number (if applicable).
  • Your property's lead tracking email (if applicable).

Note: The tracking phone number and email address are likely different than the general leasing phone number and email for your property. If you are unsure about the information displayed here, please don't hesitate to reach out to our support team for clarification.

3. Subscriptions

The subscriptions section shows a breakdown of all the active Products and Add-ons your property is subscribed to. Subscriptions are divided into two categories:

  • Products include PostEngine for Craigslist and PostEngine Full Service for Craigslist.
  • Add-ons are the additional features of specific products, such as website, phone, and email tracking, Price Updating, Scheduled Posting, and more.
    • If you would like more information or have questions about your feature add-ons, Contact Support

4. Software Details

This section includes the PostEngine Software download links and activation code for your property. For more information, see Installing & Activating PostEngine from Property Portal

5. Craigslist Credentials

This section includes the Craigslist credentials stored for your property. For more information, see Accessing Craigslist Credentials from Property Portal

6. Billing Information

This section displays the billing information currently on file for the property.

Troubleshooting

My property information looks incorrect.

If for any reason we have outdated or incorrect information listed, you can click Update Information next to the relevant section. This will open up the Contact Support window, where you can submit a request to update your details. You can expect a response from our support team within 48 hours.

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