Your Property Portal Account

In this article

Overview

Creating your Property Portal account

Signing in with a Microsoft or Google ID

Resetting your Portal password

Troubleshooting

Overview

Property Portal provides a quick and easy way to manage the properties in your PostEngine portfolio. 

In order to use Property Portal, you’ll first need to create an account with us. If you already receive daily, weekly, or monthly email reports from us you may already have an account and just need to create a password. 

Creating your Property Portal account

If you’re new to Property Portal, you can initiate the account creation process right from the Property Portal login page. If you don’t yet have an account, click Sign up now right below Login

After clicking to sign up, we’ll ask you for your Work Email Address and your Company Name. Click Request an Account

Note: please make sure you use your company email address with a recognizable company domain name. This will help us confirm your identity.

Once you've submitted your request you will receive a confirmation email. If you already receive email reports from us under the email address you provided, you will be given a link to create a password and log in. 

If we do not already have your email on file, we will review your account creation request and reach out to you with further setup instructions. 

Signing in with a Microsoft or Google ID

Once your account has been set up, you can choose to sign in with your Microsoft or Google ID by selecting Sign in with Microsoft or Sign in with Google.  Signing in this way allows you to access Portal without having to enter a separate set of credentials. 

Resetting your Property Portal password

If you have forgotten your password and need to reset it, click Forgot Password from the login page. Then, enter your email address in the Password Reset field and click Send. You will receive an email with the next steps! 

Troubleshooting

I didn’t receive my confirmation or password reset email.

Please double-check your spam and/or junk folders in your email to see if the confirmation or reset email ended up in there. Otherwise, if you still can’t find the email please Contact Support and we will be happy to help.

I’ve made my account but I don’t see the properties I should have access to.

Most users are given access to a set or group of properties during the onboarding process. If you were not given access to any properties, please Contact Support and we will be happy to help.

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